The State of Nevada’s Unemployment Insurance (UI) computer system is being modernized. The UI website will operate more efficiently and will be more accessible to claimants, employers and staff. Learn More
- The employer website (UINV Employer Self Service or ESS) will be taken offline Sunday, February 11, 2024 at 11:59 p.m.
- NUI ESS launches Tuesday, February 20, 2024 at 8:00 a.m.
- To ensure Contribution Quarterly Wage Reports are submitted timely for Quarter 1, sign up for NUI ESS starting February 20. Quarter 1 2024 wage reporter and payments are due April 30,2024. Here are some tutorial videos showing how to sign up for NUI ESS:
https://ui.nv.gov/openhouse/videos/Established-Employer-Creates-Logon.mp4 and
https://ui.nv.gov/openhouse/videos/Employer-Creates-Login-w-Letter-ID.mp4
- Unemployment claims will not be affected.
- Claimants will be addressed in the second phase (Rollout 2) of the project. Rollout 2 is scheduled to be implemented in Summer 2025.
Rollout 1: Contributions and NUI Employer Self Service (NUI ESS) – February 2024
-
Contributions (UI Tax)
- New business registration
- Wage reporting
- Payments
- Rating
- Third-Party Administrators (TPAs)
- NUI Employer Self Service (NUI ESS) portal
Rollout 2: Benefits, Appeals, and NUI Claimant Self Service (NUI CSS) – Summer 2025
-
Benefits and Appeals
- Claims
- Weekly Certifications
- Benefit Payments
- Adjudication
- Appeals
- NUI Claimant Self Service (NUI CSS) portal
- To ensure Contribution Quarterly Wage Reports are submitted timely for Quarter 1, sign up for NUI ESS starting February 20
- Quarter 1 2024 wage reports and payments are due April 30, 2024
Things employers need to know before the new system goes live:
Why are logins changing?
- Logins are being updated to enhance the security measures of your NUI ESS account.
- Your username will be your email address.
-
The new password requirements are as follows:
- Be at least 14 characters in length
- Contain both uppercase and lowercase letters
- Contain both letters and numbers
- Contain a special character
- Cannot contain any part of first/last name
- Cannot include more than 4 sequential characters
- Cannot include more than 4 repeating characters
Contributions and Wage Report
Use this option to report gross wages, non-taxable wages, taxable wages, and wage details for a calendar quarter. The Contributions and Wage Report can be filed in NUI ESS using the following methods:
- EFW2 File Upload: Employers and agents can upload the quarterly wage detail and summary data utilizing State and Federal specifications based on the Social Security Administration's Electronic Filing W2 format.
- Wage File Upload: Employers and agents can upload a Comma Separated Value (CSV) or Excel file (.csv, .xls, and .xlsx file formats are supported).
- Manually Enter Report: Employers and agents can manually data enter all the required data elements. This method is recommended for employers with less than 100 employees. The system reduces data entry by pre-populating the employee SSN and name fields for employers who have previously submitted Wage Reports. The employer and agent can add or delete employees from this initial listing and must manually enter the required payroll amounts for each employee.
No Payroll Report
Use this option when the employer did not pay wages during the calendar quarter and will not owe any taxes.
Things TPAs need to know before the system goes live:
Who's responsible for setting up new accounts if there is a third party involved?
Each individual log in for the system must be unique. If you are an employer and wish to view your account, you will need to complete the log in information. If you have an existing TPA and do not wish to view your account, no action needs to be taken.
https://ui.nv.gov/openhouse/videos/Employer-Assigns-Access-to-TPA.mp4Where can I access the TPA open house videos?
The TPA Open House Videos are available at this link:
https://ui.nv.gov/openhouse/openhouse.htm
How will bulk uploads work for payment by TPA?
TPA’s have the option of printing a Payment Voucher with all accepted EFW2 reports, ACH Debit Authorization can be shared by the employer or ACH Credit will remain the same in the new system.
How will employers grant access to TPA?
Employers have the option to log in and grant access to the NUI system or as an enhancement with our NUI system, TPA’s can request that a letter be sent to the employer which will provide them with a user code that the TPA can log in and utilize to establish TPA. This letter code is only utilized to establish TPA and will not be required every time the account is accessed by the TPA.
https://ui.nv.gov/openhouse/videos/Employer-Assigns-Access-to-TPA.mp4How will the transfer process work for TPA in the new system? Will there be a new TPA #ID?
The FEIN of the Reporting Services is being utilized to transfer the current listed clients. Employers will use the Administrator email to grant access to the TPA account.
https://ui.nv.gov/openhouse/videos/Established-TPA-Creates-Logon.mp4In addition to a brand-new look, NUI ESS will offer new and improved features:
NUI ESS will run on most mobile devices and desktops/laptops regardless of their operating system. NUI ESS can be displayed using ADA-compliant features incorporated into the latest version of major web browsers.
The most current version of a browser is recommended for using NUI ESS. Supported web browsers include:
- Microsoft Edge - most recent two versions
- Internet Explorer - Version 11+
- Safari - most recent two versions
- Google Chrome - most recent two versions
- Mozilla Firefox - most recent two versions
- Opera - most recent two versions
- Benny - Chatbot assistant trained to answer many common employer questions
- Easier quarterly wage report filing
- File wage report amendments/corrections online
- Request a refund online
- Easier employer registration
- Report a merger or acquisition
- View your tax rates
- View letters sent by the agency
- Send and receive messages about your UI tax account through the secure NUI ESS portal
- Make a payment online using your bank account (ACH Debit)
- Request ACH Credit Authorization to send payments via ACH Credit
- Request a Payment Agreement to pay off your balance
- Request a penalty waiver
- Manage your name and address information
- File an appeal
- Respond to an audit online
- Prime contractors can request certifications for subcontractors’ financial obligations
- Subcontractors can release their financial obligation information to their primary contractor
- Manage online access to your UI account—such as authorizing employee or third-party access
Frequently Asked Questions:
What if I do not pay what should I do about this area on the website?
You can indicate to Pay Later and print a Payment Voucher to be sent to the agency if needed.
https://ui.nv.gov/openhouse/videos/EFW2-Upload_No-Errors.mp4Can I send a QuickBooks spreadsheet, or do I have to itemize everything?
The agency will have EFW2, CSV, TXT., and Excel versions available for upload of wages in the NUI system.
Can the system accept CSV files instead of entering data manually?
The agency will have EFW2, CSV, TXT., and Excel versions available for upload of wages in the NUI system.
Will information for the system transfer over? Will I need to go in prior to confirm the information is correct?
Historical information will transfer to NUI back to 2016.
Will the company ID be the same? Will I need to create a new account? Will all existing employer ID’s transfer to the new system?
You will not need to create a new UI Account; however, you will need to create a new log in in order to view your information.
https://ui.nv.gov/openhouse/videos/Employer-Creates-Login-w-Letter-ID.mp4If there are several accounts for the company can there be one e-mail address.
Companies that are owned under singular ownership will have the option in NUI to link these related accounts. This functionality will send response to the agency for approval.
Will there be a few days buffer to get the account uploaded?
When uploading wages to the system, the system will respond instantly with errors and/or post corrected files to the accounts submitted.
Would there be reminders for the new login?
There will be reminders through the mass mail flyer and email reminders.
https://ui.nv.gov/openhouse/videos/Established-Employer-Creates-Logon.mp4Can there be multiple logins for employers?
The first individual to access the website will be listed as the Administrator subsequent individuals will be defaulted to Account Managers and can later be adjusted thru ESS.
https://ui.nv.gov/openhouse/videos/Employer-Assigns-Access-to-Internal-Staff.mp4When should the login be created?
You can create your log-in starting February 20, 2024 at go live.
https://ui.nv.gov/openhouse/videos/Established-Employer-Creates-Logon.mp4When will payments be allowed in the new system?
Payments can be made starting February 20, 2024.
Will the location to send payments change?
Please continue to send any check payments to 500 East Third Street, Carson City, NV 89713-0030. We will however have an option to complete non-logged in and logged in Payments through the portal.
https://ui.nv.gov/openhouse/videos/Employer-Setsup-New-Payment-Channel.mp4Will we be able to use credit cards and/or checks in the new system?
We have an option to complete non-logged in and logged in payments thru the portal. Credit card options will not be accepted at this time.
What happens if no amount is due-will the system prompt another action? Will we be able to move forward and skip this section?
If no amount is owed you can certify and submit your report, without payment.
https://ui.nv.gov/openhouse/videos/Employer-Setsup-New-Payment-Channel.mp4Resources:
- Employers, need more information? DETR quarterly newsletters can help you.
- Employers can email additional questions to ESSInternetHelp@detr.nv.gov
- NUI Employer Open House Videos
Benny - Chatbot assistant trained to answer many common employer questions
Rollout 2 - Begins Spring of 2024 and will go live Summer of 2025
More information coming in Fall of 2024 for the rollout of Benefits, Appeals, and Claimant Self Service functionalities.
The modernization aims to make the process of filing for unemployment easier for Nevadans. The new system will collect unemployment taxes, pay benefits and process appeals. It is also designed to handle tough economic times, prevent fraud, and implement new benefit programs quickly. The funds for the project totaling 72 million dollars came from the federal government’s American Rescue Plan Act grant and have been approved for distribution by the legislature. FAST Enterprises was selected as the vendor for the UI Modernization Project. To ensure all teams are working together and meeting deadlines, DETR has also hired CSG Government Solutions, a project management consultant.